Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Council Tax, get money off your bill The Penn report 2023 . Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. 0.1 England and Wales. You could make it easier for the council to contact you by completing an application for an online account. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . pic.twitter.com/5PFiLmGWCv. 08 February 2023. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. The deadline for all payments to be made is August 31. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. This includes those who receive Council Tax support., Hi Dear Sir or madam. Which seems at odds with reality. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. From: Valuation. The scheme was introduced very quickly, leaving councils little time to prepare. Plans to increase council tax in Croydon by 15% have been approved by the government. The council will never call you and ask you to give them your bank details over the phone or by text. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. You should never give out your bank details by phone or by text. Where to find. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Croydon Council Tax team You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Have you received your 150 Council Tax energy rebate yet? The second part allows you to make a claim. Russian minister laughed at for Ukraine war claims. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Hundreds of people descended on . In the event of an emergency, the 020 8604 7124 hotline remains available. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Show How to claim your 150 Council Tax rebate to help with rising energy costs. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. giving feedback Read about our approach to external linking. For queries about your Council Tax or business rates bills contact your local council. Based in Croydon and edited by Steven Downes. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Other ways to contact us. You can check your balance, instalments, payments and view bills online 24 hours a day. | We provide a large number of services for local people, businesses . We are committed to making our website accessible to all visitors. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Please note that these messages may come from both the council and our form provider GrantApproval. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. London Borough of Culture 2023. Some banks and building societiesmay not accept Direct Debit instructions. Council tax is payable on properties that are empty, including second homes. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Councillor Mark Watson, cabinet member for communities, safety and justice. Applications for the scheme are now closed. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Try contact-the-council@croydon.gov.uk email address. As part of our user authentication, you will receive a verification code via email, which you must enter. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. giving feedback Croydon CR0 1EA Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. 3. Because nobody cares. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Service temporarily unavailable. The application is in two parts. Dont worry we wont send you spam or share your email address with anyone. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. How to do a rebate of any kind by a method that will not cost too much administratively? Contact us. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. To set up a Direct Debit, complete a council tax Direct Debit instructionform. More details on eligibility can be found on the councils website. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. giving feedback Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. You misappropriated the funds for something else by accident Thank you for contacting the Council Tax Department. . Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. It is a London borough council, one of 32 in the United Kingdom capital of London. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. A Penalty Charge Number must be entered. We use some essential cookies to make this website work. Follow us on Flickr; Follow us on Youtube; Our address. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Message us Use our form to send us a message about our services. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. If you wish to simply change the date of your Direct Debit, contact us. You can also choose to wait until September to receive the rebate in this way. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Extra help for residents through new council tax support scheme. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Where to find us. 2) Enter your new and previous postcode. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. We are committed to making our website . Can Nigeria's election result be overturned? The service will be back online shortly, please try refreshing the page in 15 minutes. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. NEW Help improve this site by You have accepted additional cookies. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Births, deaths, marriages and citizenship, comment or object to a planning application. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. If agreed the new scheme would start from April 2022. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. The 10,000 signature threshold for . any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Find out about your responsibilities relating to council tax as a landlord. 1. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. History [ edit] A map showing the wards of Croydon from 2002 to 2018 For example, Croydon Council has been given permission to hike council tax bills by 15%. Return to a calculation/claim you have saved. This may take two months for those that pay less than 150 but the credit will show as that months entry. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). If you are emailing us with your change of date then include your name, account number and preferred date. 9 Some other shitty excuse You can get information on their website. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Send us a message; Other ways to contact us . Are unable to get over those pesky Rachmanistic behaviours find out if you're entitled to Income Support, Pension Credit or Tax Credits. Hide, Send feedback directly to the content team using our website feedback form. We are committed to making our website accessible to all visitors. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? This is because will have already had a 150 payment through the Household Support Fund. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment.