Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Unsubscribe easily. keeping your home up-to-date and in top-notch condition. A's across the board. Profile - Petro Star Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. It did not make sense since there was no problem before his arrival. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Love that Petro has great people working for them. Its location on this page may change next time you visit. Petro - The full service heating oil company you can trust! The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Boiler serviced Corroded pipe repaired etc. Ok fine. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Our experts make it their mission to understand your home and the people in it. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Petro Home Services. round. According to the tenant, it was just an annual service visit. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Called for service at 7:30 Monday morning. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Their parent company, Petro is rated an F on the BBB. $6.509 / gallon for #2 oil. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Category heating & air conditioning/hvac, heating . Jeff Woosnam We were told that the price would decrease as the market improved. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. PETRO HOME SERVICES - 63 Reviews - Yelp Was suppose to show up this morning and no show again. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Home services resources and FAQs. - Petro Who owns Petro oil Company? - KnowledgeBurrow.com We continue to plan and build for the future; the future of the industry, the future of our customers business needs. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Couldn't ask for more. Petro Home Services is Americas #1 home heating oil and total comfort services provider. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. This company want to charge for everything. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I have not heard from him yet. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. We value your privacy. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Air conditioning services and equipment to keep you cool. Unsubscribe easily. That's the Petro promise. 2023 Petro Home Services. It went well. Petro Service Limited is pleased to welcome K.W. There are many local companies out there does that. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Star Gas Partners, L.P. Petro staff is always courteous, professional and does the job right the first time. Well its now been 24 hours later and several phones later with no email with my receipt. Petro Home Services | Home Heating Oil, Propane, and AC Services. I left the company. All backed by around-the-clock Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. $60K-$65K Per Year (Employer est.) Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Service call was under contract so no charge for the call. It bounced back. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Petro Holdings serves customers throughout the United States. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. That's peace of mind. I used Petro Heating and Air Conditioning Services to fix something. Petro Holdings, Inc. operates as a holding company. Star Gas Partners LP said that another reason for Petro's financial difficulties . According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Petro = petroleum gasoline. In November 2017, J.A. Petro sells you a worthless service contract. I have no hesitation using them again. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Petro Holdings . Copyright 2000 - 2023 Star Group, L.P. | Petro Home Services | Reviews | Better Business Bureau Profile I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. First time home buyer, first time using oil boiler based baseboard heating. service and support that you can rely on in any weather! Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Petro Bankruptcy? Heating Help: The Wall Woodbury, NY Easy Apply 19d. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. The company delivered oil even though there was lots of snow. This was the ceiling price we were quoted in summer 2022. 145 talking about this. Call 888.735.5651 to join our family and learn more about services. Get oil when you need them without contract. They arrived on time and performed great. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Was told the tech would be out to today. I also was given a $125 credit as a new customer. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Petro Home Services Reviews - Hicksville, NY | Angi Regards, Petro Home Services. If you continue to use this site we will assume that you are happy with it. For more information about reviews on ConsumerAffairs.com please visit our They were competitive in cost and did an excellent job. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Put $0 down on the latest energy-efficient systems. I've been happy with them. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Find your local office: See what services and offers are available in your area. I am an unhappy customer and I know I have choices and using this company is my worst choice. Called later to let me know they were not coming. That's peace of mind. Home heating oil and propane services. Put $0 down on the latest energy-efficient systems. I had a few red flags but since I was locked in I became stuck with them. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. Services, Home & Commercial Services, Emergency Services. Worst company if you need customer service. A link has directed you to this review. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. fix it quickly, which we really appreciated with outside temperatures so low. I will never call them ever again. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. No, Petro Home Services does not offer free project estimates. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. *Some services may not be available in all areas. This company tells you everything that makes one feel using this company will be the right choice. We value your privacy. I was told what the payment would be based on what I had used in oil the previous year. BBB reports on known marketplace practices. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. 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