Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Stubhub serves customers worldwide. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. Alternatively, you can send us an email at Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub gets a lot activity from users on Facebook than it does on Twitter. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. StubHub is the largest ticket marketplace in the world and enables fans to StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. If you buy through links on our site, we may earn a commission. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Email Address. WebGet in touch with us today! The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. San Francisco, CA 94105 USA. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Personally, though, I found it disappointing. The transaction, subject to customary closing conditions, is expected to close in mid-2016. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Singh Cassidy will be based in StubHubs San Francisco headquarters. NYC Flagship Office - Stubhub. In this regard I was right; but major unforeseen risks would also unfold on my journey. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Thanks to all authors for creating a page that has been read 52,013 times. To subscribe, click on the button below and copy the URL into an RSS reader. Check your order confirmation email for Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Alternatively, WebStubHub has 21 current employee profiles, including Founder Eric Baker. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. wikiHow is where trusted research and expert knowledge come together. WebSend us a message. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. The Utah-based firm announced on LinkedIn it As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. WebOUR PARTNERS. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. They mention on their website that you should call their normal customer service number to ask about adding an event. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Founder oftheBoardlist, Former President ofStubHub at. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. It's often the quickest way to sort something out. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub is an eBay company (NASDAQ: EBAY). The implications for my own role at StubHub were uncertain. Our RSS feed includes all eBay news articles published on this website. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. The corporate office phone number is 415-222-8400. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. hours. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Corporate Phone Number: 1-415-222-8400. This article has been viewed 52,013 times. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Every order is 100% guaranteed. Find startup jobs, tech news and events. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebStubhub, Inc. operates as an entertainment ticket agency. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Cons Within nine months of my arrival at StubHub, thats exactly what happened. % of people told us that this article helped them. Enjoy! Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. His digital chapbook, The Internet, was also published in TL;DR Magazine. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Does StubHub have live chat? She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. All rights reserved. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Personally, though, I found it disappointing. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Ticketbis makes it easy for users to attend events all over the world. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews.