. There was not a formal method of teaching IR PAs. When have you had to adapt to change in the workplace? You must create your own answers, and be prepared for any interview question in any interview. I also receive emails from different pharmacy pages with interesting articles.". While I've listed several general options here, you don't have to stick to standard role divisions (i.e. If I were to be offered this position, I would look forward to bringing these services to this area as well. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. ", "I have three philosophies when it comes to my work. While there was no injury, I was required to report the fall to our safety team and I did so immediately. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. Very nice answer. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. I will receive an email with the related information any time there is a major headline about the healthcare industry. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? But when I'm home, I don't think about work. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. Definition. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. It seems you have found that balance. Borja estimates that. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. Some patients need a lot of attention; some want less, and some need boundaries. Is this something junior staff can be involved in? When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. ", "I'm very interested in clinical research. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to your interviewer about a time when have had to adjust to changes on the job. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. Browse questions (57) Ask a question. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. One is ABC, and the other is XYZ. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. "I have worked with diverse groups of people most of my career, including my time in college. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. ", "I am super focused when I am stressed so I can make sure everything is done and correct. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Therefore, any date prior to 2019 might not be accurate. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. If possible, avoid extreme responses that include speaking negatively of others or naming people. This is a personal and caring approach. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. My approach is to be empathetic, soft-spoken, and truthful. I would also need a technologist to assist me who could adjust to my easy procedural style.". My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. ", "I am happy to hear that Kaiser Permanente values long-term relationships. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. If they want help, Ill help any way I can. By initiating an open conversation with this person, we were able to uncover his need. I've cleaned up your answer slightly to more successfully deliver your message. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. Explore. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". My ideal environment is organized, collaborative, positive, energetic, and encouraging. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. We had a lot of concerns with patients not showing up for appointments when expected. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. Then I organized and effectively communicated this information with my attending. This is one of the reasons I have applied with Kaiser Permanente. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. I am looking forward to getting into the routine of a career again. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! ", "I work good with minimum supervision, but I also enjoy working with a team. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Would it ensure efficient workflows or more timely responses to other departments? As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Since I have two high school girls who are involved in music. By consistently rejuvenating in this way, I can give even more energy when I am at work. I greatly value diversity. Learn more here. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Attire. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. I also help the pharmacist with anything they needed from translating to ringing up customers. Behavioral 2. "I believe I could improve on some technical skills including Excel and Word. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. I greatly value the information shared between fellow professionals in our field. - I'm a recent graduate of San Jose state. ", "I know this will come off as cliche, but it's truthful. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. But her prescription was on troubleshoot, and no one order it. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. ", "This is a great question. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. I took these methods and incorporated them into our setting. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. Very good answer! "I have experience in ordering medical supplies and maintaining inventory. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. ", "Once I was filling a prescription for 90 days 90 tablets. We wanted to create a resolution with this person. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. This is a great start! Last, I adapt to the individual. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. We also met the needs of our team by protecting the positive culture we had worked so hard to create. Kaiser Permanente takes great pride in having a very positive and nurturing environment. Your version of customer service sounds warm, welcoming, and caring. ", "I am happy with what I do as a pharmacy tech. Did you consider that the patient's physical pain or feeling ill would make his temper short?