You can continue to the next stepto compete setup. Try another phone jack if one is available. 8.8. Please note that a phone jack is required to set up Brightspeed internet service in your home. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Downloading the MyCenturyLink app for easier install3. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Occasional updates are necessary to add new features and keep the modem's performance at its best. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. No Ethernet port? $69.99. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. For all following models: . Product Description. In-home speeds may differ based on router setup, devices and other factors. Try rebooting the modem. If you have questions we haven't answered, or if you need any additional support with setting up your modem. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Instead, you can easily access these same network controls through My CenturyLink or the app. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! If NO, proceed to the next step, "Check for connectivity.". This indicates nothing is connected to the modem port. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Posted 21 September 2016 - 06:14 AM. Unplug everything, wait a few minutes, and plug in again. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. C4000LG CenturyLink. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. The DSL cord from the modem to the jack shouldnothave a filter. Fast and strong wifi signal. X. Go to Set Up a Wireless Network if you wish to configure your wireless settings. Once done, connect the Printer to the Wi-Fi. Use the new modem. $84.99. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. All Rights Reserved. Network security types, explained. Unboxing2. In middle of Oct., my internet quit working. In-home speeds may differ based on router setup, devices and other factors. xbbd```b``] q:,`YH7T ; This means your modem is connected to our network and the line is active. 4. |Privacy preference center Residential | Small Business| Enterprise| 2023 CenturyLink. These lights will flash red and green while the modem is syncing. Click 'Apply' to save changes. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Features of the C4000XG. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Thats issue I cannot get connected to IP. Residential |Small Business |Enterprise Download the CenturyLink app to manage your account and network. The LED ring in the center of the C4000LG will light up green upon full internet access. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. We no longer support this browser. Plug the phone cord into a filter and then into the wall jack. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. You will only meet with utter futility. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. 2023 Brightspeed. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). This means your modem is connected to our network and the line is active. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. wishful thinking hu. is a good first step to fix many common problems. What is the second port on the back . If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Try this: Only the C4000BG and LG/LZ models have a DSL light. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Click Apply to finish the configuration. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Call tech support back and tell them your modem is in a "walled garden" state. This made me suspect the problem was not my modem after all. Try another phone jack if one is available. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. It should turnsolidBLUEonceit has connected. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Either move it to the room where it will get . Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Up and running within a half hour. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Single LED status light. No Ethernet port? Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Enter the user name and password provided by your ISP. And am looking for information on what the Ethernet lights mean on the back. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). You can test this by plugging in another electrical device, and/or try another outlet. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. 5. Zyxel C3000Z Modem. The particular jack you are using isn't hooked up or is faulty. Modem Features: 80%. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Try plugging the DSL cord into a different jack. Your modem'swireless settingscontrol the WiFi network in your home. We had to replace one of the same models and no issues. This can often resolve a connection issue. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Optimizing the Wi-Fi to get the best service possible3. Search for an email containing information about your order confirmation and a link to follow its status. Third party marks are the property of their respective owners. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. What if all the lights on the modem are off? Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. 448 0 obj <>stream Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Not the right kind of modem? Helpful. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Buy The Adtran C424G Modem. If needed, you can download the same instructions below. It should turn. So I called CL and ordered a brand new one (C4000LG) from CL. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. I have a CenturyLink C4000LG modem/router. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. The C4000BG has the same specifications as theZyxel C4000BZ. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Filters arenotneeded if you use theC4000XG. Wrong modem? All Rights Reserved. Features of the C4000 (All versions) Secure WiFi compatible. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave On or before the day your service is supposed to begin, your modem will come in the mail. Please note that a phone jack is required to set up CenturyLink internet service in your home. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. D IFV`/2l&# Ii! Products with trusted sustainability certification (s). The Brightspeed network hasn't yet been connected at your address. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. and our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 8.5. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. For an optimal experience, we recommendupdating your browser. 3. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Tried restarting and still having trouble? Option 2 is probably the simplest and is a good choice. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Advanced settingsgive you even more control over your modem's configuration. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. This page is for CenturyLink modems that look like this: For the following models: Continue to the Internet connection Setup. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. We no longer support this browser. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Has been reset to factory default settings. 11-22-2021 02:00 PM. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. We've created a series of self-help and install videos to empower you to quickly get connected. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Verified purchase: Yes. What the modem lights should look like, along with timing6. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Follow the steps to complete the installation process using QuickConnect. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Your modem'swireless settingscontrol the WiFi network in your home. Please note that a phone jack is required to set up Brightspeed internet service in your home. I have the C4000LG modem. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. The C4000LG has the same specifications as theZyxel C4000LZ. Works great, easy setup. 423 0 obj <> endobj Your modem is connected to our network and the line is active. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Features of the C4000 (All versions) Secure WiFi compatible. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Check your service start date, wait till 5 p.m. on that date, then try again. Residential | Small Business| Enterprise| 2023 CenturyLink. That's okay. Detailed steps are here: https://www . Single status light ring. Try plugging the green cord into a different jack. Use the, This means a connection failure has occurred. This can depend on the age of your home. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Change admin password. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. 217. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. The C4000XG does not have a DSL port or light. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Share | Add to Watchlist. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. These lights will flash red and green while the modem is syncing. This can often resolve a connection issue. 2 offers from $138.97.