Steakhouse, Respect the privacy of others. Clean and friendly staff room look as if they have been updated. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Lunch, Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . I would recommend it if you can handle the unfriendliness of the staff. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. Unfortunately, he was the only one during our stay there that was friendly. The Hotel has a regular pest control program in place. I then contacted the BBB. They're also applicable regardless of the comment's tone. Needs a deep cleaning. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Sincerely, John Wilkins/Owner. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. We all have bed bug bites all over us and they are very uncomfortable! It seems that communication was lacking in your case, I apologize. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Overall the hotel was very nice as was the experience. Guests can work out in the on-site fitness center or indoor pool. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We went back to the area for spring break and decided to stay there again because of the location and price. They also have very strict protocol on handling complaints such as this. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. I love that they tell you how to get to our room. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! (Click on the Red Icon to view detailed bed bug reports. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Unfortunately, he was the only one during our stay there that was friendly. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We went back to the area for spring break and decided to stay there again because of the location and price. The room was large, 900 TV channels and reception area inviting. Made beds, replaced towels and amenities. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Sincerely, John Wilkins/Owner. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Restaurant is good. We all have bed bug bites all over us and they are very uncomfortable! And it can happen anywhere. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Disgusting! Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I really didn't know about bed bugs at the time. Seafood, I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Tenants and landlords - bed bugs in residential premises. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. We went back to the area for spring break and decided to stay there again because of the location and price. Hotel was clean and had a pleasant clean smell. Ideally, we'd publish every review we get, positive and negative. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. - Terms of use - Privacy - Disclaimer. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please enter a valid email address. Tripadvisor performs checks on reviews. Check your selected option for more info. NEVER again! Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Management doesn't seem to care much. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Food was outstanding! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Children 18 and above are considered adults at this property. The Garden of the Gods is 7.5 mi away. Rooms were clean & staff at desk was very polite & professional. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. I did not like how dark the place was, and how murky the pool was. I never swim with my kids because I hate cold water and was able to swim with them for hours. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Server was very nice as well. From complimentary high-speed internet to plush beds, this hotel has it all. Room had some leaking issues at sink but was still very clean and fresh. Mountain View was decent but not sure its worth the up charge. "They don't care what your wallet looks like, or what your car you drive. You can sort and/or filter them by time of year, review score, and more. Grill/BBQ, Open for: Prices are the average nightly price provided by our partners and may not include all taxes and fees. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The worst bed we have every had. The bathroom had poop on the toilet when we checked in. Our room was clean and stocked. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Breakfast is unreal. There was a line for waffles in the morning only to find out one of the waffle makers had died. This hotel was highly-rated for its very comfy beds. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Lock in the lowest price from these sites. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Site content 2006-2019 Maciej Ceglowski For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. We all have bed bug bites all over us and they are very uncomfortable! Beautiful little hotel Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Nice spacius and clean The atrium for the hotel is beautiful. But I could not overlook the bed bugs. Guests submit their subscores and their overall scores independently theres no direct link between them. The Academy Hotel is independently owned and operated. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Pool area was poorly lit but was heated. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing.