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Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Shift Leader job at Panda Express, Tempe, AZ - SEASONED That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". I don't have the experience when it comes to email communication, for example. Aug 2021 - Present1 year 8 months. Once my manager returned she was very pleased with the progress that I made, and I was promoted. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. We offer our team members:** ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". Sometimes it's just about being encouraging.". ", "I love to read in my free time and spend as much time as I can doing that. ", "Could you please give me a few reasons why you like working for Panda Express?". Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. How do you manage the stressful times? I see that you mention ABC and XYZ in your job posting. "It depends on the situation. What do you enjoy about the culture, and how does it align with what you are seeking? 2 Employees They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. "I had zero unexcused absences last year. You will support in creating a vibrant and welcoming environment for our guests. Perhaps say you would like to become a restaurant manager. Share details about how you communicated with your team to help them understand the goal and their unique roles. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. How would you describe your ideal candidate for this position? How to Answer: Why Do You Want to Work Here? You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Shift Leader - 2123. If there is a reason you believe you require an accommodation, please reach out to Human Resources. This research is also helpful because many companies will post their new openings using their social media platforms. I feel this experience prepared me for a leadership role. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. Module 1 Panda Express PIC Test. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. (12) I need that cash! You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. I appreciate your balanced approach to this question. Full-time. 1 Followup Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. One recent example was when we had a kitchen fire in my previous place of employment. Finally, talk about the outcome you achieved. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). (15) Katrina Vasquez. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Panda Express Shift Leader Knowledge Study. A great example of my honesty would be the written reference that I have from my most recent employer. I also completed all deposits on time each night, which helped me develop my math skills even more.. ", "Yes. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Full-time. Shift Leaders must be able to handle stressful situations and remain calm under pressure. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. State a fault required for the role but not a dealbreaker if you dont have it. You can make your answer more memorable by being more specific. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. jlee0620. I took charge for two weeks, and the experience was quite positive! "My schedule is very open except for Monday evenings. Heres another example: I worked at a fast-food chain in my last job. Average salary for Panda Express Shift Leader in Austin: $36,820. And lastly, do you have internal candidates who are also interviewing for this position? When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. Everyone handles the stress and disappointment of setbacks differently. Cdc. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Learn. Thank you so much for your interest in joining our In Person Open House Interview Day. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. Discuss how this position stands out to you over any others. Do you respond to each customer with professionalism and patience? I am excited to take on a team lead role again. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. My vehicle is only 3 years old and still under warranty.". 48 terms. It doesn't have to be a formal role as a manager or supervisor. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. Click the links below to learn more about E-Verify. NEW! Written by professional interviewers with 62 answer examples and 31 community answer examples. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. . Perhaps say you would like a career in restaurant management. Good job! If you could choose the focus of your training, what would you pick? To bring our 2020 vision alive & in action. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Great answer! Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". Mallie Yang's Women's Volleyball Recruiting Profile - NCSASports.org I can see where you're going with this response! It's great to even be 10 minutes early rather than just showing up right on the dot. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. (14) Sincerely. We're committed to being your source for expert career guidance. Boydton Jobs - Job Listings | EveryJobForMe ", "Cleanliness is extremely important especially in this industry and in this time of Covid. Here are three trends influencing how Panda Express Shift Leader employees work. Shift Leader Panda Express. Try to solve the problem or find someone who can. 11/10/2022. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You must create your own answers, and be prepared for any interview question in any interview. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. Because this would be my first position in the restaurant industry, I am new to these topics. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Panda Express - Wikipedia Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. ", "Yes. hurray. Come to us in your pursuit of success. Using Interjections in Sentences. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Talk to the interviewer about your thoughts on honesty in the workplace. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. 4.guest reciept The culture fascinates me, and there is so much to learn. Talk to the interviewer about your thoughts on taking the fall for something you did not do. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Panda Express is the world's biggest food chain company . Therefore, any date prior to 2019 might not be accurate. 95 terms. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Remember to review the job description and find an experiencethat relates to what they are looking for. Interview questions and answer examples and any other content may be used else where on the site. Panda Express Shift Lead Training. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I am able and willing to work overtime, and weekends as well. (9) I am upset. When factoring in bonuses and additional compensation, a . If you are applying for an entry-level position then dress business casual. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. However, this answer could benefit from being more specific. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. I can see the balance you're trying to find in this answer. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. I took charge for two weeks, and the experience was quite positive! This question is a great way to learn more about the candidates personality and values. Honesty and integrity are valued by all employers. Panda Shift Lead. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. The "Most Likely Range" represents values that exist . ", "I am a team player with very few limitations to my schedule. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. Our date tracking prior to 2019 was not accurately kept. ( customer service, clean store, food quality, associate growth . There was a senior citizen at the restaurant and he had finished his meal. It also allows you to see how they present themselves in front of others. Module 1 Panda Express PIC Test. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. Module 1 Panda Express PIC Test. That is a primary motivator. This is what makes your interview answer uniquely yours. Learn. Make sure you have an answer ready for this question because they will ask it. "Your customer service standards are one of the reasons I was so attracted to your company. Full-Time. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. The first restaurant opened in. cardmapr-nl-XH2JFgT4Abc-unsplash - How I Got The Job What's most important is how you respond. Demonstrate that you are confident and able to react swiftly when the need arises. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. How would you define excellent customer service? You can strengthen this answer by talking about how you handle a setback. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. I don't enjoy setbacks, but I do take them as a learning experience. - What is the company's primary goal for this position in the next 12 months? Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Email *. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. You will support in creating a vibrant and welcoming environment for our guests. You can also refer to any positive employment references. Click the links below to learn more about E-Verify. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. Practice 31 Panda Express Interview Questions. Don't forget to share the positive outcome. Is the overall food/ingredient quality better than their top competitors? As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. PANDA EXPRESS Jobs (Now Hiring) Near Me - ZipRecruiter "I have reliable transportation. Do you practice active listening and clear communication to understand and meet customer needs? Tell about the Action you took to overcome a challenge and complete the task. Some high school 2 Pesticides Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Perhaps you go with a gut feeling. About Us | Panda Restaurant Group Which word in sentence 1 is a direct object? Panda Express Colorado Springs, CO. Module 1 Panda Express PIC Test. Assure the interviewer that you can meet their customer service standards. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. 3. integrity Module 1 Panda Express. This is a solid response. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Search Country manager jobs in Penally, Wales with company ratings & salaries. We like the sound of that. (6) I am unable to send or receive calls from my home or neighborhood. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. 3/6/2022. Panda Leaders Scholarship Program - scholarsapply.org "I have taken Food Safety Level I, II and III. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. We value diversity in all forms and know the strength it brings. Use the following interjections with commas or Panda Express- Shift Leader. If you dont see improvement after a week or two, say that you would let them go. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Shift Leader Job Description - Betterteam Explain your answer. You've indicated that you sometimes have to respond with a quick solution to win your current role. What can I do in order to get up to speed quickly? Additionally, the company may offer bonuses or other incentives to employees based on performance. This culture is precisely the one that I am looking to work in. Flashcards. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. Great! Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Test. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. If I could further my education in any way, I would choose to take courses in leadership and management. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Have a question or concern? What is top of mind when it comes to filling this role? As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. My boss put me into a server role with very little training. Monn Thwe Han - Shift Leader - Panda Express | LinkedIn