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If the system locks, reduce the demand and restart the bike. 0000009524 00000 n Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Error Codes On Orbea 2020 Road Gain Mi20 - Electric Bike Forums No word from dealer so far. f. Turn on the . Not really sure what else to suggest here if there are no codes shown off. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Solution: Check if the speed sensor and magnet have been installed correctly. He successfully installed parts and battery. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. How does the range extender connect/fit? Inspect the motor sensor and peddling sensor wires. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Interested in a Bike with an Ebikemotion Drivetrain? Have you any clue what a 68h code might be? PDF VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL) Both have their advantages and disadvantages. We hope this article will help you to troubleshoot simple ebike issues. If error persists replace charge point. W ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. <]/Prev 778070>> MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. . How will I know how much battery charge remains? No, the slimline battery is mounted within the downtube and is not easily accessible. Throttle Error This error occurs when a throttle cable is damaged or loose. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. 2. And Error code 07 does not always indicate a hub motor problem. /5. Current supplied by the Battery Pack is too high. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Is this a faulty control box by chance. This subscription is good for eight total maps, with a map totaling one complete state. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. If the system locks, please restart the eBike System. Motor hall signal error can also occur due to inaccuracy between motor and controller. Please check the battery Pack connector. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. 0000030299 00000 n Current supplied by the Battery Pack is too high. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Error in the communication with the Remote control. These include gradient, heart rate, and measured times amongst others. An optional range extender is also available which extends the available range by up to 70%. This unit has 3 distinct buttons that are used to control the motor system. I am assisting my 10th grade grandson with a project he has at school. . The throttle may be loose or damaged. trailer Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Check the position of the spoke magnet. Batteries4pro - Bosch drive unit error codes list He ordered from Amazon the SW900 ebike kit and 2000 volt battery. How to Troubleshoot an Electric Bike - eBikeling Check your brakes first. Temperature too low during charging. Can you please help or put me in touch with someone? Besides his business, he loves to do research on different aspects and share his findings with others. EBM App Activation 50 pts. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. If you are connected to the app an error code will be displayed. See the dealer to solve this issue. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. There are 3 levels of power assistance for you to choose from. Ensure that the throttle is released and try again. 03. I got the same problem. Error code 10 indicates that hall sensor connector is not connected properly. If this doesnt work, the speed sensor could be broken and needs replacement. What is it? An incorrect battery used on the bike shows. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. It is important to note that electric bike error codes may vary with different manufacturers. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. 02. Reduce the discharge speed or stop for a few minutes. Owner's Manuals - Electric - Cannondale How do I charge the battery? Do I need to pedal to ride this bike? To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Loosen the controller and re-plug the hall sensor plug. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. People who use electric bikes often get some error codes on the display. New riders may not know all these error code facts. Improper connection between the display and controller-. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Battery Pack sensor damaged. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. David is the owner and the main Author of this site Electricalwheel. Kel Walker, Hi Alvin, It wont function correctly, indicated by, The battery voltage is too high to run the bike. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Please reduce the demand. the bike is switched on and you are in close proximity to it. Reduce power demand and restart the bike. If you are getting error code 08 (throttle issue) first check throttle connection carefully. It's very frustrating that my shop only has the ability to update firmware. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. If the problem persists, contact your eBike dealer. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. It occurs when there is a connection problem between the internal controller and the display. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. The 250W motor has a 40 Nm maximum torque output. Adam, 107 0 obj <> endobj The app is compatible with all of the e-bikes in our range. Wait until the temperature drops. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. If the problem persists, contact your eBike dealer. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Too high current voltage to a battery pack. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Our aim was to create the lightest range of electric bikes in the world. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. What electronic drive system does it use? The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Discharge the battery and then recharge it. This type of error happens due to a simple connection problem. How long does it take to charge the battery? Power Output Failure in the lights line. Also, with the help of the eBike app, you can see the details errors. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Weighing in at just 3.5kg for the ENTIRE system. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Check to find out if anything is blocking it or not. Check the wires of the pedaling sensor (PAS) and Motor Sensor. To fix treadmill problems associated with slippage, align and tighten the running belt. Short press the button to set the LEDs to flash. The Battery Pack voltage is not correct for this system. Good Evening, Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Find them here. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. Throttle damaged or out of operation specifications. (435) 214-7287 Create an account to follow your favorite communities and start taking part in conversations. Repeat the process described above to select level 2/Amber and level 3/Red. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". There you have the most commonly experienced electric bike error codes explained. Same issue for me. It may cause a system failure or improper functioning. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). New component detected not associated to this eBike system. Problem is in the power supply sensor. Allow the battery to heat up slowly in a warm place. It occurs when the controller gets to its maximum temperature level. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. What should I do if my treadmill is slipping? I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Restart the system. There is any number of factors that can affect what range an e-bike can reach. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. If the above tricks dont work for you have a look at the electric bike error codes below. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? For any error, your electric bike will flash a light indicator or display an error code. Save my name, email, and website in this browser for the next time I comment. Email us today, and get a reply within 24 hours on weekdays! The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. 6YVL. Update files are available for remote repair, please contact CSG warranty. Thanks When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Turning your smartphone into the ultimate cycle computer that includes the following functions. I know exactly what the problem is and, more importantly, the fix. I am not sure if this will comeback but for now it seemed to fix it. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. One of the key functions of the app for e-bikes is fault diagnosis. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Bosch Performance Line 25kph Drive Unit Manual. 0000000016 00000 n ORBEA GAIN TECHNICAL MANUAL Pdf Download | ManualsLib Letting you keep track of everything from charge status to training data and performance analysis. Or you could select the Custom option and set each assistance level to exactly how you prefer it. Underneath that is an explanation of each app feature and how to access them. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. High voltage or incorrect battery use on the bike shows electric bike error code 7. You can buy the unit separately or replace it entirely in case of damage. The app raises interaction between bike and rider to a new level. Start Activity tracks and logs your riding data similar to Strava. Please charge the battery Pack. Same as above but this time with the top tube mounted button. Let the battery rest for 2 hours and replace the charger with a new one. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. There is a fault on the power supply sensor. Try to restart the engine. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Switch your electric bike off and wait for 10 seconds. Sounds like only a problem with the app, and nothing to do with the battery or drive system. S6 Evo Neo 50 pts. With the app, you have a wealth of ride information at your fingertips. Orbea gain pink flashing light after first charge : r/ebikes - reddit Looking for inspirational places to ride? Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Ive luckily have not had any issues. If there is no change, check the connection or try a different charger. Make sure your ebike is powering on and your display panel lights up. If the problem persists, contact your eBike dealer. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Everything is plugged up. The controller reaches its maximum level to tolerate the temperature indicated by. If the problem persists, contact your eBike dealer. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. 0000030374 00000 n Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Press again (whilst it is flashing) to advance to the first assistance level (Green). 204. Instead, a port located just above the bottom bracket provides easy access to charge the battery. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Contact your eBike dealer. Check that with the accessory disconnected there is no error. Enabling you to ride the bike just like any traditional non-assisted bike. Some common electric bike errors are- 1. What is the life expectancy of the battery? Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream He had engineering degrees in Bachelors and Masters. We use cookies to ensure that we give you the best experience on our website. 0000010726 00000 n Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Home - MAHLE SmartBike Systems Once the start-up procedure finishes a single solid colour will be displayed. Excessive charging temperature. I have had a error code that shows itself on my ebikemotion app while riding. Check that the charger is in good condition. If the problem persists, contact your eBike dealer. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. If you are getting error code 08 (throttle issue) first check throttle connection carefully. A companion app is also available to download which displays such details on any smartphone. Contact our helpful and friendly customer service team for assistance. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. The speed or torque sensor errors can get some errors as they have been overused. Error Database System full. I need to update this post. Contact us for further assistance. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Contact your eBike dealer. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? MAHLE SmartBike app for e-bikes - The Ribble guide Pink Flash - There is an error in the system. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. I am trying to understand the relationship between Cycling Modes and Assistance levels. It will switch into an emergency mode or stop working completely. In this article, we dig deeper into this and see how to fix electric bike error codes. For the full list of error, always consider the manufacturers manual guide. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. This colour indicates the amount of battery charge that is available to use. Here is the issue: after the ride I review my activity but I don't see any error message. Ribble Hybrid AL e review | Cycling Weekly Perhaps the best feature of the Navigation function is the ability to add waypoints. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. My bike is a hot system sold by Hotstream bikes through Amazon. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Look out for the batteries and see if they are installed and fully charged or not. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Check for silicone interference, corrosion damage, or loose or damaged cables. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Bikes ready for 48-hr dispatch. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. The colour of the flash indicates the assistance level currently selected. Restart the eBike System. This video goes over how to use the controller to get the most out of the bike. The three power assistance levels are pre-set to offer you a set amount of power at each level. You could lower the amount of assistance offered slightly. A high-temperature error will display as electric bike error code 10. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. White: 75% of the battery or more remains. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Bypassing the motor cable, plug connection with the controller into the motor. The temperature sensor of the controller has been damaged or disconnected. Check if your battery has an on/off switch. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Update files are available for remote repair, please contact CSG warranty. Usually, errors occur when the sensor becomes unable to calibrate correctly. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Replacing the controller may solve the issue. Saturday: 9am6pm 0000000776 00000 n Seems to be a common problem. Written by Alvin Holbrook, on March 03, 2021. If you do not get any power to the display then you should start with the battery as well as all the connectors. Put it on charge and linked the app and it reported error 201. If the problem persists, contact your eBike dealer. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Error in the communication with the Battery Pack. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. The battery used on the bike produces higher than the required voltage. Never hurts to have 2, but is it really a firmware issue? bikemotion x35 | Pedelecs - Electric Bike Community Temperature sensor damaged. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away.